Client Comments

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"My wife and I would not hesitate in recommending Lance. His professionalism and attention to detail were excellent for the sale of our home.

We had read the comments made by previous clients and when we decided to approach him for initial advice, there was no pressure to list. At a later date chosen by us, we contacted Lance again and had him list at the time we wanted.

His team swung into action and the whole process was successfully completed very quickly to our satisfaction."

Ken & Judy Openshaw


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"​Words don't accurately express our gratitude to Lance and his team for their hard work in selling our condo and putting us into the EXACT new home we wanted.


On selling.... We had multiple offers and accepted one at full price. Two days later we were advised the buyers could not get financing. Within hours Lance went back to all interested parties and brought us another offer.
On buying.... We were specific about the townhouse property we wanted. Not just the complex, but the actual unit too. When it came to market Lance jumped on it for us and within hours we had a firm agreement with the seller at the right price.

Lance, Wendy and Isabella, Mike and I can't thank you enough for all your behind the scenes work. You kept us informed thru the whole process and were always calm and professional. You have exceeded our expectations and can be sure we will, and are, recommending you at every opportunity. You are the best investment we ever made!!!​"​

Brenda & Mike​



thumb "Selling your home and moving is one of the most stressful endeavour for a family to endure. Ensuring that you have a competent agent with experience behind them can be difficult to find; especially one that you can truly trust and rely on some of their expertise.

We have relied on Lance and his amazing team at Royal LePage Sussex in the past and our current home, due to the layout (no master bathroom), was a bit of a challenge. I am typically one to have a bit of a pulse on the market and know what is fair for a price. We had consulted with Lance on our pricing a few times and this really is where his expertise and experience came through. His knowledge of the industry, experience and history with the area ensured that we received fair market value for our home.

The whole team at Lance Phillips & Co. was a pleasure to work with from start to finish. This includes Isabella and Wendy. The number of showings that we had on a weekly basis and a smile on their faces every single time with an up-beat attitude was always a pleasure, combined with Lance's and his team’s honesty and integrity.

Any time we have a real estate transaction to conduct will be through Lance Phillips. He truly IS a trusted name in real estate."

Michael Iwasaki & Lesley Archer

 "Lance - Thanks for all your effort and attention that you provided for my Dad regarding this sale. Your compassion and understanding of his situation was appreciated. I really appreciate your fast communication and getting any answers we needed in a timely fashion.
Although this can be considered bittersweet to see the house one was born and raised in sold, the positives outweigh the negatives by a mile.

Thanks again, and if we ever catch up in the future, the first pint is on me!"

Bruce Devente, CIP
Claims Representative II
Intact Insurance


Budds
”We recently completed our 3rd transaction with Lance and his team. At all times, Lance listened to and worked with us to develop sound marketing and pricing strategies, and provided solid advice and guidance through transaction negotiations and closing. Lance also did a great job of managing our expectations and emotions. Through many ups and downs, and emotional roller coasters, Lance was there to guide and advise us in a very professional manner, and with empathy and sincerity. He has helped us realize our real estate objectives, and we would not hesitate to recommend Lance and his support team.”

Gary Budd & Claudia Steeves
North Shore residents



”Lance - John and I have been taking time to recover from our very intense time of preparing the house for sale, so are only now getting around to sending you our deepest appreciation for your diligent dedication in creating the sale of our house on Capilano. It did seem that it took very focused, committed time and energy to bring it so successfully to fruition.

We very much enjoyed working with you and deeply appreciate the experience and optimism you brought to the challenges. The beautiful basket of goodies was a delightful surprise, and, needless to say, full of delicious tastes.
Many blessings on you and your family."

Joan Balmer & John Pickering
North Shore residents
"Lance and I have worked together for many years and I couldn't be more Testimonials1mdrever.jpgpleased with his service. One of his most valuable traits is his availability to his clients both in person and by telephone. Though he is a successful and busy realtor, I never get the impression we are being pawned off onto someone else - he is always the point man and available to us personally. We have incredibly busy work and travel schedules and Lance always does his utmost to accommodate our requests for showings with that in mind.

From start to finish, Lance provides exemplary care and I highly recommend his service. He manages to make a potentially stressful transaction seamless and enjoyable.”

Michael Drever 
North Shore resident

“Lance - Thank you for your patience and dedication to the sale of our home. You are a true professional and I would highly recomment you with full confidence to any friends or family members.
Best wishes for a successful year!"

The Mavis'

"pumpkin testimonialI just wanted to pass along a heartfelt thanks to you and your team for selling our house. We really appreciated your open, honest approach from the start. Your advice and input always came at crucial points during the process - it helped us consider every angle possible.

There was a lot of work that went on behind the scenes, from listing and organizing the many open houses to negotiating and closing the deal. It was all done ensuring both us and the buyers were happy with the outcome. At every step in the process we were kept abreast of what was going on and always felt as if we could trust your decisions and expertise. And although selling a house isn't an easy thing, you made the process seem smooth and effortless.

(Thanks for all of the little things too - like taking care of the kitchen garbage that I always seemed to forget about!)"

Kelly & Dave Moore
North Shore residents
"Lance - A long overdue thank you for being such a help to me and my family this past year. We love our home and enjoy the neighborhood; trails, proximity to Handsworth and, of course, Hardy's candy store!

Thanks so much also for the use of your truck - it is a lifesaver with students in university!"

Penny Jakobsen
North Shore resident

"Lance - Thank you so much for the basket of goodies and the wine. I'm glad we are helping each other - I know every time I recommend you to family or friends they will be well taken care of and I never have to worry. Anyone I have directed towards you has been extremely happy with the professional and friendly service you and your crew have given them - thanks again!"

Mike and Debbie Wakefield

"Lance - I really appreciated your knowledge, experience and professional efforts to sell our house. Thank you very much for all your advice and support. You are the best realtor we've ever met and I will highly recommend your services to my friends, neighbors and clients in the future."

Kaoru Miller
"Choosing you as a Realtor was extremely fortuitious for me, Lance. Not only was I able to sell my home (not an easy thing in this market), but it was at a good price with great 'conditions'. I do look forward to working with you and your team again in the near future to buy my new condo."

C. Sedun
North Shore resident

"We recently sold our condo and purchased a house with Lance Phillips. When I was asked what I thought of Lance and his abilities, the words that came to mind were knowledgeable, hard-working, dedicated, confident, connected and friendly.
He is not only a professional on who we rely for real estate advice; he has become a friend as well. He is completely up-to-date on current trends in the market and whenever I need some guidance, I know I can count on him to provide that."

Mark & Kathryn Warsaba


"As a fellow colleague, I have 100% faith in Lance and his abilities. He provides information in a timely manner and is well educated regarding our industry. He is always up-to-date on changes with policies and I feel confident that when we put a contract together, it is being done with the utmost attention to detail. He is personable, confident and extremely diplomatic."

Jim Humphrey
ReMax Check Realty, Campbell River


"Lance - Thanks for a job well done. If I run into someone looking for a great realtor I will certainly recommend you. Thanks again. P.S. Thank you also for the special basket - it was very thoughtful."

Ray & Lorill Rice-Wells


"Thank you doesn't seem to properly express our gratitude for all the work Lance and Wendy did to sell our house. They are both outstanding realtors and wonderful people! We couldn't have asked for better treatment, for more professional service, or most importantly, for kinder people. You're the best!"

L.Drew & K.Drew


"I would like to express our appreciation for your part in making this a VERY successful move for our mom. We started this process on tenuous ground with her very cool to the idea of moving. We obviously selected the right realtor both in terms of technical expertise and one who was sensitive to the clients needs. Thanks again and it has been a pleasure dealing with you. I'm sure we will touch paths again, when it becomes necessary to sell the condo."

Andy Laidlaw


"Thank you so much for all of your intelligent, reliable, strategic advice. You have found us the perfect house that will become, very quickly, our perfect home."

Margie Vanderkruyk
North Shore resident


"We recently had the pleasure and great financial opportunity of working with Lance Phillips and his team of professionals, including his very capable wife Wendy. Lance made us promises early on that included making the process as painless and as fast and profitable as possible. He exceeded our expectations at every turn.

Lance's professionalism and service could not have been more appropriate. His knowledge, execution and follow-up were perfect for our situation. Wendy was incredible in her relentless service level and follow through until the job was done and continued to keep contact to make sure all was well in our new home.

I would not hesitate in recommending Lance and Wendy and their team to anyone considering selling or buying a home. Why would you ever want to deal with the second best when you can deal with the best in class?"

Trevor & Lisa Bowles
North Shore residents


"We wish we had found Lance many years ago! Lance was recommended to Jim and I by a good friend in real estate. We were on the same wave length from the get go. Lance listened to us, gave us guidance and advice, then created a strategy we were all happy with to achieve our goals. Lance did what he said he would, when he said he would, and achieved what he said he would - in fact, he did more! He kept us fully informed and the story ended happily ever after for all concerned. Lance restored our faith in win-win scenarios and we would not hesitate to recommend him in a moment!"

Jim & Heather Marshall
North Shore client


"We have just completed our fourth real estate transaction with Lance Phillips. We could not have been happier with the process or the result. Lance is unfailingly available, professional and trustworthy. On the two occasions when Lance was the listing agent for our home, he developed and implemented a marketing plan which generated a great deal of activity in our home, leading to a quick and efficient sale with a very satisfactory outcome. We would not hesitate to recommend Lance to anyone buying or selling a home."

Terry Vanderkruyk
North Shore resident


"I don't like to be talked into a purchase; I like to make up my own mind. Working with Lance Phillips was a flawless fit. Lance doesn't "sell" real estate, he gives you an opportunity to buy. Lance listened to my needs, let me shop on my own terms, and never pressured me. It worked. With Lance, I found the perfect home for my family!

If I had a question, Lance was accessible, quick to return my call and find an answer. I never got the impression I was anything but an appreciated client, as he patiently guided me through the purchase process. No matter how tense I got, Lance was a calming influence; helpful and supportive. I would heartily recommend Lance to anyone who values intelligence and experience in the people they choose to work with."

W. West
North Shore resident


"They say the best recommendation is word of mouth. This is definitely true for Lance. My husband and I met Lance when he was recommended to us by friends who had been extremely pleased with his work for them. With Lance's help, we sold our house on a busy street in two days, above asking price, and then bought our dream house for significantly below asking.

Lance is a skilled real estate agent on both the vendor and the purchaser side. Since we first met Lance, we have recommended him to several people. Like us, they have been pleased with the job he did for them."

John Sandrelli & Mary Buttery
North Shore residents
"We had been looking for a bigger home for about 2 1/2 years when we decided to ask Lance to help us. We are so glad we did! Lance quickly understood our needs and soon found us a perfect home. Lance's connections and experience were invaluable in ensuring that we got the home we wanted.

Lance also helped us with the sale of our former house and he and his wife, Wendy, provided superb advice and assistance on staging it for optimal presentation. Lance used his extensive network to widely market our house pre-sale and it sold for well over asking price within five days of being listed.

We were extremely pleased with the service provided by Lance and would recommend him and his team to anyone buying or selling a home."

Greg & Ingrid
North Shore residents
"Lance has been our real estate advisor for many years and has always handled our real estate needs in a most satisfactory and efficient manner. He stands out as a truly sincere and trustworthy individual, which we believe is the biggest reason for his success. We have referred him to colleagues, friends and family and will continue to do so for many years to come."

Kim and Rebecca Lennox
North Shore residents


CarmenAnnaliese.jpg "We have had the pleasure of using Lance's services on two occasions now. Both times we were in situations that pushed our comfort levels. During these stressful times, Lance was more than just a knowledgeable real estate agent; he was part psychologist and part financial cheerleader. Lance not only exercised real estate savvy, he displayed genuine concern for all our issues. Quite simply, he was at our beck and call and helped us deal with all aspects of buying and selling property.
 It is our pleasure to recommend Lance's services to anyone who values kindness, sincerity, integrity and professionalism. Besides, how can you not love a man with 3 pugs!!"

Annaliese Hunt & Carmen Wiechers
Vancouver residents
"I wanted to say a special thanks for your service. Dee Elliott had referred me to you with confidence, and her confidence was well placed. I am sure you are aware that the buying and selling of property and the subsequent move can be a stressful time. When one does all of that within a month, it is remarkable. It is thanks to the constant communication between you and Dee, and your willingness to respond to all my messages and emails, that things went so well.

I value your integrity and am happy I put my trust in you."

Anne Legasse
"Thanks so much Lance! We appreciate your exceptional work and kind service. You are a truly exceptional real estate agent with work ethics far above any 'norm' we have seen. We are so glad to have chosen you to sell our house."

Kelly and Rose Weiler
North Shore residents
"Lance, having you represent my wife and I for both purchasing and selling our homes was probably the smartest decision we made all year. You delivered on all angles. Your service was thorough, thoughtful, and professional and went far beyond what was expected. You were in the middle of a messy situation and you dealt with whatever was thrown at you in a very fair, diplomatic manner. You were always there for us and you delivered on selling our home for a good price in a difficult market. We are forever grateful.

I will definitely go out of my way to recommend you to friends, customers, associates and strangers I meet in the supermarket line up.”

Blair & Noriko Zimmerman
North Shore residents
"I just wanted to thank you for all your understanding, support and patience. Your calmness, positive attitude and ongoing accessibility made what was a fairly stressful time for me much easier to manage. Hopefully I'll be working with you again in the not too distant future!"

Lorraine Kelbert
North Shore resident
"We want to extend our thanks and appreciation again for your great work on our behalf to get the house we really wanted. It has worked out perfectly. It was our pleasure working with you again."

Scott Orth & Megan Roushorne
North Shore residents
"Lance Phillips was our agent while we looked for a home on the North Shore. Many times while working with Lance, we felt fortunate to have such a trustworthy advisor and capable representative. We enthusiastically recommend Lance based on our experience.

Throughout our search, Lance proved to be a skilled real estate agent. He quickly obtained a clear picture of our criteria. As homes became available, Lance did a good job of notifying us of those that met our objectives. We valued Lance's opinion on the properties we considered. His input regarding valuations, features and suitability were always relevant, well informed and clearly communicated.

Ultimately, Lance's fast footwork enabled us to make a very successful purchase. Lance became aware of a home that was about to become available and we were able to be the first through and submit an offer very early. By acting quickly, Lance turned what could have developed into a competitive situation into a well negotiated purchase. We are very satisfied. We enjoyed working with Lance. He provides excellent service with integrity."

Max Ullrich & Erica Wolowidnyk
North Shore residents

"Many thanks for your considerable efforts in marketing the fourplex - I appreciate your openness and style. I would not hesitate to recommend you to my friends."

Ruth Tubbesing